Shipping and Delivery

STANDARD SHIPPING RATES - FOR ONLINE SHOES SHOPPING

          Destination              Delivery Type           Delivery Time              Cost $A


  • Australia- Australia Post Regular Mail - 3-7 business days - FREE SHIPPING
PLEASE NOTE: WE WILL ONLY ACCEPT INTERNATIONAL ORDERS PAID FOR BY PAYPAL
For international orders a traceable delivery address and phone number must be provided
  • New Zealand-Australia Post Airmail- 4-7 business days- $19.95 per order
 
PLACING AN ORDER

When you place an order with ShoesExpress.com.au you will receive a confirmation email advising you that your order has been completed. We will notify you if there is any delay in supplying an item in your order.

TERMS

Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time.

INTERNATIONAL SHIPPING

Shoesexpress ship to Australia and New Zealand only.

International airmail orders are usually shipped bubble wrapped, in a tough bag without a box via Australia Post Airmail.


Please be aware that for international orders your order may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. We are not responsible for any of these additional charges.

PLEASE NOTE: WE CANNOT SHIP TO A POST OFFICE BOX OR POST RESTRANTE.

*Australian orders shipped via Australia Post Regular Satchels will be shipped bubble wrapped in satchel without box.

It is the customer’s responsibility to ensure correct shipping/delivery details are provided to shoes express via the online payment system. Shoes express is not responsible for reshipping orders at our expense if incorrect details are provided or if orders are not collected from the relevent postal administration.